Even users who do not have any ECM system experience can use state-of-the-art ECM functionalities with minimal training. WeWebU OpenWorkdesk can be accessed via any modern internet browser. Thus, it is not necessary to install it on the respective client computers. Nevertheless users enjoy “fat client like” features, such as adding documents via drag & drop, user defined shortcuts and right mouse button menus. At any time and within a single browser window, it is easy to switch between retrieval, file management and case management. Virtual, business-oriented views on documents and work items replace rigid, physical files and inboxes. docs@work - a feature of the powerful file management - allows modelling simple, document-based processes without any Business Process Management (BPM) components.
WeWebU OpenWorkdesk facilitates to work across the boundaries of different ECM systems with a consistent look & feel. Numerous adapters for IBM ECM/BPM systems and open Standards like CMIS and JCR ease to integrate ECM back ends of many producers (see right column). Thus, customers can use WeWebU OpenWorkdesk with a single ECM system as well as in a system-spanning manner.
In a variety of ways, its standard functionalities can easily be customized according to your individual needs. OpenWorkdesk applications are future-proof and protect your investments because user interface and application layer are separated from the underlying ECM system. This means that you can continue using your applications without laborious modifications even after an upgrade or change of the ECM platform. Using the remote control functionality, OpenWorkdesk applications can easily be integrated in other information systems such as ERP or CRM. E.g. you are able to open a customer file in WeWebU Open- Workdesk directly from the respective customer profile in the CRM system. Furthermore, OpenWorkdesk applications are easily expanded and integrated with line of business applications because WeWebU OpenWorkdesk is based on the WeWebU OpenECM-Framework. Features that users ask for over and over come along out of the box. Many common productivity enhancing features are usually too expensive to be included in custom built applications. Now your project team members will begin with a feature rich palette and configure, rather than code, a custom solution that meets your content-centric, process automation needs. In doing so, the OpenWorkdesk Configurator - a graphic configuration tool - assists them in an optimal way.
A fine-granular rights and role concept provides every user with exactly the information and functions he needs to accomplish his tasks. If a user assumes several roles in the corporation, he can quickly witch between them by using the role selector without the need to log-out and log-in to the systems again. You can as well provide WeWebU OpenWorkdesk as a software-as-a-service application for several tenants working on one and the same deployment.
You can use WeWebU OpenWorkdesk with a single ECM system as well as in a system-spanning manner.
IBM ECM systems:
- IBM FileNet Image Services
- IBM FileNet Content Manager
- IBM FileNet Business Process Manager
- IBM Content Manager (CM8)
- IBM Content Manager on Demand
Other ECM systems via open standards:
- JSR 170
- CMIS
Adapters for further systems are availabe on request.
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